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8-10 Browns Road
"Worrying": Surbiton care home in special measures after third inspection this year
A Surbiton care home is in special measures after being found inadequate following its third inspection this year.
The rating follows breaches in regulation at inspections in January, April and August. The Care Quality Commission's (CQC) report into Park Lodge care home in Surbiton shows the inspection between August 18 and August 20, found medicine was not stored safely. In addition, the morning medicine round was constantly disrupted and took more than two-and-a-half hours on both days.
An unlocked boiler and sluice room that residents of the privately-run care home could wander in to was deemed unsafe. Care for a single person per week is listed on a care home online directory at £750 to £800 at the home in Park Road. After a run of closures in recent years, including Newent House in Surbiton and Hobkirk House in New Malden, there are no council-run care homes in the borough. As well as Park Lodge, Kimberley Nursing Home in Surbiton is also rated as inadequate by the CQC, and is also privately run. St Mark’s Councillor Liz Green said: “We have many very well-run private care homes in the borough, but it is always worrying when one falls below expected standards.
Deputy mayor Mary Clark said people tended to feel more comforted with council-run care homes, where less importance is put on shareholders and profits. The report, published on October 20, said the home was not cleaned to an “adequate standard”. The CQC has taken action against the provider, CHD Living, and will report again when the action is complete.
A spokesman from Park Lodge said the wellbeing of residents was the home’s priority and inspectors had noted interactions between staff and residents were positive.
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