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Tolworth computer repair company fined for breaking laptop

Surbiton.com: March 10, 2012 - 11:00am

A computer repair company was forced to pay nearly £1,500 in costs and damages for breaking a laptop they had been paid to fix.

Kingston County Court ruled in favour of Alan George after he claimed PC Rescue twice failed to repair his £1,400 Sony Vaio laptop.

In his submission to the court, Mr George claimed the Tolworth Broadway outlet refused to take responsibility for the state of the computer despite failing to fix the virus, crashing the Wi-Fi function and breaking the touchpad.

But the court disagreed and ordered the company to pay £895 in damages, and awarded a further £595 in costs and fees at a hearing held at the end of January.

Mr George, 62, from Kingston, said he travelled extensively for work and needed his laptop.

PC Rescue, which has branches across London, including in Kingston, paid Mr George the cash in damages ordered by the court but denied any wrongdoing.

Read more: 
http://www.surreycomet.co.uk/news/9582747.Tolworth_computer_repair_company_fined...

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