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The Beauty Room

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Ranking
The Beauty Room
91-93 Maple Road
Surbiton
KT6 4AW
UK
www.dermagirl.co.uk
020 8399 4753

Comments

1

What an appalling place. I have been going to the Beauty Room for around 8 years until I started my family a couple of years ago and somehow have less time these days. The last pedicure I had was terrible - the beautician confessed towards the end that she had forgotten her glasses that day and asked a colleague to finish the job, but by this time the damage had been done. Nail varnish all over my toes, a total mess. I had to go back next day to get it completely re-done.

More latterly, I was given a massage voucher but was unable to cash it in during the time of validity as my youngest son has been ill and then sadly we had a family bereavement following a long illness, which meant my husband was rarely home and I had no time to visit a salon for a massage. Pregnant again and so tired I have been signed off work, I went back to the salon to ask if they would honour the voucher, given my circumstances and that I've been a customer for so long. They flatly refused. I cannot see why - they have been paid money which they haven't had to work for. Instead they are losing my custom permanently and damaging their reputation. How utterly short-sighted. More fool you, Beauty Room.

2

I had a manicure here recently and did not really enjoy it. I felt as though I was in the way rather than a valued customer. The person doing the manicure did not really speak to me and did not smile once. Everyone has off days so I am prepared to give the benefit of the doubt but I think i'll go elsewhere in future.

5

I regularly have waxes at the Beauty room and I have also had a couple of thread vain treatments which were very successful. The team is professional and friendly. They go out of their way to fit me in late in the evening. Wax's are quick and low on the pain rickter scale! Can't recommend them enough.

1

I had my pedicure done on Saturday, April 23 - the worst peducure ever. I would never go back to the place. Nail vanish is all over my toes - disgusting job!

5

I have been seeing Rhonda and her staff for the last five years and cannot recommend them highly enough!!!!!!!!!!!!!!!! Responsive, professional, and very child friendly (many's the time I have had a quick wax with my three year old in the room!!!!!). Top marks for client service.

5

the most pain free waxing ever! lovely people and a relaxing environment - totally recommended!

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