Surbitonman in Darkest Woking (not verified), 15 years ago...
4
I LOVE Puccino's at Surbiton and have always found the food to be excellent quality and served quickly by friendly waiting staff.
Although I'm now living near Woking* I get back to Surbie often to visit family/friends and visit Puccino's once every few weeks -it's well worth the effort.
* ...more house for the money AND we've got a Martian war machine in the town centre!
Out of the many cafe bars and food outlets in Surbiton (growing all the time), Puccino's is undoubtedly the best. I go there most days, and cannot believe that some of those commenting here were in the same place.
The staff are VERY friendly, service is quick - all food cooked to order so its hot. The place is a mecca for parents and kids, and the staff take special care of them. Can get very busy at weekends but that's because it's popular.
Compared to others, where you have to queue to be served and then take your tray and find a table, the table service at Puccino's is fantastic. Prices somewhat high, I admit (just gone up), but you do get the service.
Cleanliness is a watchword - every table is cleaned and ready the moment it is vacated. The whole place is cleaned to within an inch of its life every day. Kids' crumbs are swept off the floor before the table is re-used. Where else do you see that???
I sound as if I'm on the payroll, but I'm not. Just a satisfied customer.
I used to go there a lot, but got put off by the guy's apron. I don't think it ever got washed.
Like most cafes, they weren't very friendly to parents with kids either.
I'm in agreement with the previous post. I've had many meals at Puccino's but am consistently disappointed with the service. I don't appreciate surly service so I don't eat there much anymore.
Comments are submitted by users and represent the opinion of the author. They are not the opinion of Surbiton.com nor have they been approved or issued by Surbiton.com.
Comments
Yes, good food and service at Puccino's.
I LOVE Puccino's at Surbiton and have always found the food to be excellent quality and served quickly by friendly waiting staff.
Although I'm now living near Woking* I get back to Surbie often to visit family/friends and visit Puccino's once every few weeks -it's well worth the effort.
* ...more house for the money AND we've got a Martian war machine in the town centre!
Out of the many cafe bars and food outlets in Surbiton (growing all the time), Puccino's is undoubtedly the best. I go there most days, and cannot believe that some of those commenting here were in the same place.
The staff are VERY friendly, service is quick - all food cooked to order so its hot. The place is a mecca for parents and kids, and the staff take special care of them. Can get very busy at weekends but that's because it's popular.
Compared to others, where you have to queue to be served and then take your tray and find a table, the table service at Puccino's is fantastic. Prices somewhat high, I admit (just gone up), but you do get the service.
Cleanliness is a watchword - every table is cleaned and ready the moment it is vacated. The whole place is cleaned to within an inch of its life every day. Kids' crumbs are swept off the floor before the table is re-used. Where else do you see that???
I sound as if I'm on the payroll, but I'm not. Just a satisfied customer.
we have the same! thought they just hated us cos we go there all the time!
we really like it there but too embarrassed to go.
maybe an intervention is in need, or just new staff!
xx
I used to go there a lot, but got put off by the guy's apron. I don't think it ever got washed.
Like most cafes, they weren't very friendly to parents with kids either.
Might be all different now though.
Why dont you all just eat at home and go to a pub for a drink?
Why don't you drink at home and go to a cafe to eat?
Think I will both eat and drink at home as credit becomes tighter.
Couldn't agree more. Varied menu, friendly atmosphere and lovely staff — nothing is too much trouble for them.
I agree with you about the atmosphere - not too sure about the staff though. Maybe I've always caught them on an 'off' day?
I'm in agreement with the previous post. I've had many meals at Puccino's but am consistently disappointed with the service. I don't appreciate surly service so I don't eat there much anymore.
This place is great. A nice varied menu, and the place has a nice atmosphere - so much nicer than the big chains.
Post new comment